Terms & Conditions

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Welcome to Perfickly Imperfikt. By using our website and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

🧵 1. About Us

Perfickly Imperfikt

Email: perficklyimperfikt@gmail.com

We are a UK‑based craft retail business selling handmade and curated craft items.

🛍️ 2. Using Our Website

By accessing our website, you agree to:

• Use the site for lawful purposes

• Not attempt to disrupt or harm the website

• Not copy or misuse any content, images, or designs without permission

We may update the website or these terms at any time.

🎨 3. Products & Descriptions

We take care to describe and photograph our products accurately. However:

• Colours may vary slightly due to screen settings

• Handmade items may have natural variations

• Sizes and measurements are approximate

If you need clarification before purchasing, please contact us.

💳 4. Ordering & Payment

When you place an order:

• You confirm that all information provided is accurate

• Payment must be made at the time of purchase

• We reserve the right to refuse or cancel orders (e.g., stock issues, suspected fraud)

Accepted payment methods: [insert methods]

📦 5. Delivery

We aim to dispatch orders within 48 hours unless it is a custom order. Delivery times may vary depending on location and courier services.

You are responsible for providing an accurate delivery address. We cannot refund or replace items lost due to incorrect address details.

For custom orders, we will discuss expected completion and delivery time frames with you at the time of ordering and will keep you fully informed throughout the entire process.   

🔄 6. Returns & Refunds

Please refer to our full Returns Policy below.

🛡️ 7. Liability

We are not responsible for:

• Losses caused by incorrect use of our products

• Business losses or indirect damages

• Delays outside our control

Nothing in these terms limits your statutory rights.

📧 8. Contact

For questions about these Terms & Conditions, email us at:

[insert email]

Returns & Refunds Policy

Last updated: 23/03/2026

All our products are handcrafted and no two items are ever exactly the same.  The nature of handcrafting is that items will have some imperfections and we believe that this is what makes the products unique and special.We want you to love your purchase from Perfickly Imperfikt. If something isn’t right, here’s how we handle returns.  

🔄 1. Eligibility for Returns

You can return most items within 14 days of receiving your order, provided they are:

• Unused

• In original condition

• In original packaging

Non‑returnable items include:

• Custom or personalised items

• Digital downloads

• Items marked as final sale

• Perishable craft materials (e.g., certain glues, paints)

💰 2. Refunds

Once we receive and inspect your return, we’ll issue a refund to your original payment method within 7–10 working days.

Shipping costs are non‑refundable unless the item was faulty or we made an error.

🚚 3. Return Shipping

Customers are responsible for return postage unless the item is faulty.

We recommend using a tracked service, as we cannot refund items lost in transit.

🛠️ 4. Faulty or Damaged Items

If your item arrives damaged or faulty:

• Contact us within 48 hours of delivery

• Include photos of the issue

• We will offer a replacement or refund

📩 5. How to Start a Return

Email us at [insert email] with:

• Your order number

• The item(s) you want to return

• Reason for return

We’ll guide you through the next steps.

Cookie Policy

Last updated: 23/03/2026

Perfickly Imperfikt uses cookies to improve your browsing experience and help us understand how our website is used.

🍪 1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and remember your preferences.

🧁 2. Types of Cookies We Use

Essential Cookies

Required for the website to function (e.g., shopping cart, checkout).

Performance Cookies

Help us understand how visitors use the site (e.g., Google Analytics).

Functional Cookies

Remember your preferences, such as language or region.

Marketing Cookies

Used to show relevant ads or track marketing performance (only with consent).

⚙️ 3. Managing Cookies

You can:

• Accept or decline cookies via our cookie banner

• Change your browser settings to block or delete cookies

Blocking cookies may affect site functionality.

📞 4. Contact

If you have questions about our Cookie Policy, email us at: perficklyimperfikt@gmail.com